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Website Hosting

Website hosting is the rental of the space you need to hold the files which make up your website, and/or the space to store your e-mails. There is no limit set on the amount of space you can use for your website and e-mails.

We also provide hosting and full e-mail facilities for customers who wish to create their own websites, as well as for customers who would prefer us to create a website for them.

To take advantage of our website hosting, all you need to do is to either register a website name with us and select the hosting package you require as part of that registration process, or, if you've already registered your website name, simply contact us and we'll transfer the website name for you so you can use it with one of our hosting packages.

The space for your website will be available for you to put your files on immediately when we've set it up, and you'll be able to send and receive e-mails as soon as your website name has fully registered (usually within 24 hours).

To keep things simple for you, we don't split our website hosting options down so you have to try to understand exactly what you need and then make a choice - you have a simple choice of one of three website hosting packages - depending on what you need from your website, one of our packages will apply - we are happy to talk to you to help you to decide which one. You can see what is included in the 'Website Hosting Packages' section below. We do, of course, provide optional extras such as secure web space (SSL) for collecting credit cards, as well as a spam filtering option for e-mails and full integration with Protx, PayPal and other payment gateways.

• We do not charge a 'set-up fee' (unlike some companies)
• We do not make you trawl through a list of 'help' options or 'FAQ's (although we do provide a few FAQs to help you quickly and a site search facility to help you find answers), or make you fill in a 'support request form' and get back to you in x hours' time - we are here, on the end of the phone, to talk you through any question you may have. (Please see our contact details)
• You are human and may need to ask questions - we recognise that and will do our best to provide the answers - please notice that we have a clearly visible phone number for you to use - compare that against a lot of hosting companies!

The Website Hosting Packages

• E-Mail Only Hosting
• Standard Hosting (for standard websites), and
• Interactive Hosting (where pages are built at the point they are displayed (e.g. an online shop or booking system), or when data entered onto the site needs to be stored in a database)

 E-Mail Only Package (£15 per year)

• unlimited e-mail addresses@yourdomain.com
• e-mail forwarding - so you can send your e-mails to an existing e-mail address if required
• webmail - so you can access your e-mails from any PC with an internet connection
• auto-responders - so you can automatically reply to incoming e-mails with a standard message
• a dial-up account - so you can log onto the internet with a local-rate phone call (if you don't have broadband)

 Standard Hosting Package (£50 per year)

• guaranteed 99.9% 'up-time' - your website is always available
• high specification, fully managed, server - your pages are delivered at high speed when someone wants to look at them (some hosting is considerably slower and users won't wait for the pages, so will go to a competitor's website)
• UK hosting - websites hosted in the UK are more highly favoured by Google than those hosted in the US or elsewhere
• unlimited webspace - most companies set a limit to the amount of pages and images you can store - we don't. We may, however, charge extra for extreme 'bandwidth usage' (the amount of data being sent from/to your website), for example, if you use a lot of video on your website or have extremely high visitor rates - but we haven't to date!
• a full control panel - so you can administer your e-mail accounts and website setup yourself
• unlimited e-mail addresses - most companies give you a few free then charge you after that
• e-mail forwarding - so you can send your e-mails to an existing e-mail address if required
• webmail - so you can access your e-mails from any PC with an internet connection
• e-mail auto-responders - so you can automatically reply to incoming e-mails with a standard message
• a dial-up account - so you can log onto the internet with a local-rate phone call (if you don't have broadband)
• full site usage statistics - so you can see how many people have visited your website and from where
• customisable error pages - so users get a pre-defined page if they go to a page in your site which doesn't exist (e.g. try this example)
• php and cgi scripting - including free cgi scripts
• the ability to use password protection for areas of your site (for example an administration area)
• full FTP access so you can access your files on the webserver and update your site yourself
• FrontPage extensions (if required)
• Extra Software - if a particular package you require is not currently installed on the server, we may be able to install it for you
• monthly off-site backup - this can be increased to weekly or daily if required, just ask. If you manage your own website and make a mistake, we can restore it to the last backup

 The Interactive Hosting Package (£125 per year)

• mySQL database - unlimited tables and data
• mySQL administrator - to administer your database through your controlpanel
• off-site data backup of your database - 3 times a day
• off-site backup of your website files - weekly (or daily if required)

 Optional Extras

• Shared Secure webspace (SSL) - so you can safely collect credit card details (the pages have a padlock in the bottom right-hand corner of the screen).
• Personal Secure webspace (SSL) - this also enables you to securely collect credit card details, with the added bonus that your own website address is still shown in the address bar. The secure certificate is registered to you directly and you can add a TrustLogo to your site so visitors can check the security of your site. There is a one-off installation charge for this service. A one-, two-, or three-year certificate can be bought at the outset.

Technical Information

Further Information

Acceptable Use Policy